We offer our customers the following payment methods:
If you are unable to complete the payment process, we recommend that you check the following:
Our customers can choose from different options to have their order delivered:
This is of course very annoying and we apologize in advance for this.
Please contact us within seven days of receipt at info@vaesen.eu, stating the following information:
We do our best to make it this way. to rectify as soon as possible.
Returns can be made within 14 days of receipt by sending the item back by post at your own expense or by returning it to our store. The item must be in its original, unopened and undamaged packaging.
The customer can choose between a refund or a credit note.
Monday to Friday:
9:00 AM – 12:00 PM
1:00 PM – 5:30 PM
Saturday:
9:00 AM – 12:00 PM
1:00 PM – 4:00 PM
We do our best to include as much relevant information as possible on each product page, such as ingredients, composition or nutritional guidelines. If there is anything missing, please do not hesitate to contact us.